Frequently Asked Questions
How does SOULS Massage at home work?

SOULS is the fastest, easiest and safest way to get a professional massage at your home. We deliver the best massages to your doorstep from 999/- by connecting you to a trusted & qualified therapist in your local area.
No phone calls, no cash payments, no stress about finding the right therapist or making the journey to the spa and back. Simply make a booking online(www.souls.health) or via whatsapp, and we’ll have a qualified & vetted therapist knocking on your door in no time.

What type of services can I book through SOULS?

You can book mobile massage and therapeutic treatments, 7 days a week, 7 am to 9 pm.

Can I rebook with the same provider?

Absolutely! Our easy to use booking platform makes it super easy to rebook your favourite providers.
Simply go to your ‘past bookings’ section of your account, find your favourite therapist, and click ‘rebook’.
Some providers get booked out fast, so if you loved a specific provider and don’t want to miss out, we recommend you book your next treatment in advance.

What times can I book a massage?

You can book massage and other therapeutic treatments with SOULS 7 days a week from 7 am to 9 pm, including holidays. These hours refer to the first and last available appointment start times.

What happens if there’s no providers available?

If there are no available providers in your area for your requested booking date and time, we’ll get in touch via email and call support to check whether you would like to reschedule or cancel. We don’t charge you until your provider has confirmed so you won’t be out of pocket if your booking doesn’t get confirmed.


Which cities & areas can I book in?

Currently, you can book services through SOULS in Delhi & NCR(Gurugram, Noida, Greater Noida, Faridabad, Ghaziabad etc) with more cities coming soon.

How do I book an in-home massage through SOULS?

You can book a home massage or beauty treatment using our website or through WhatsApp. After your booking has been confirmed you’ll get real-time updates about your therapist’s location.

Can I choose my massage therapist?

Yes! You can browse massage therapists in your area by heading to the provider directory and inputting your location and preferred service type into the search field.
From here you can click the individual provider listings to view their complete profile including their bio, reviews and rating.
Once you’ve chosen your preferred massage therapist you can book them directly by clicking the ‘book’ button on their profile page.
If your selected massage therapist isn’t available, we’ll prompt you to either reschedule to another time or select another massage therapist in your area.

Do I need to provide anything for mobile massage?

Nope! All mobile massage therapists bring everything needed for a perfect at-home massage: a professional table, fresh sheets and towels, lotion or oils, soothing music, and most importantly – the best hands in the business!
All you need to do beforehand is pick the room you’d like to have your treatment in and clear 2x2m of floor space for your provider to set up their massage table.

What should I wear during the massage?

Whatever makes you comfortable – you determine your own level of comfort when disrobing, but typically you’ll undress down to your underwear.
As per SOULS guidelines, clients are required to wear underwear for the duration of the massage. All therapists are trained to give you the privacy to undress, they will simply step outside the room briefly and come back in when you’re ready. In addition, the utmost respect is given in regards to draping throughout the massage to ensure private areas are never exposed. In regards to chair massages, the client remains fully dressed – though some choose to remove bulky sweaters or jackets

Why should I choose SOULS?

Because SOULS makes self-care easy! Forget the stress of getting to and from appointments or trying to find a time that suits at your local spa and have a qualified and professional provider take care of you from the comfort of your home.

Can I get a massage near me?

Of course you can! If you’re tired of searching ‘massage near me‘ then you’ve come to the right place! With SOULS, you can forget the trek to the spa or clinic and book a massage therapist that comes to you, wherever you are!
Our seamless mobile booking platform allows you to book mobile massages with top-rated massage therapists in your area. It’s as simple as that, we bring the spa to you.

How much does it cost to book a home massage service?

You can book a home massage from as little as 999/- plus taxes.
This price includes travel and equipment such as fresh towels or linen, lotion or oil, a professional massage table (or massage chair if required) and a full body massage from a qualified therapist.
For more details, see our pricing page.